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Thank you for shopping at Elegant-Bags.

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from https://elegant-bags.shop/.


1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly longer.


2. Shipping Destinations

We offer international shipping to many countries worldwide.

Shipping availability and rates will be shown at checkout.

If we are unable to ship to your location, you will be notified before completing your order.


3. Estimated Delivery Time

Estimated delivery times vary by destination:

  • Processing time: 1–3 business days
  • Shipping time: 7–15 business days

Please note that delivery times are estimates and may be affected by customs clearance, local carriers, weather conditions, or other unforeseen factors.


4. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Shipping destination
  • Order weight and size

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.


5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information may take 24–48 hours to become active.


6. Incorrect Address

Please ensure your shipping address is accurate and complete.

Elegant-Bags is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.


7. Lost, Delayed, or Damaged Packages

  • Delays caused by shipping carriers or customs are beyond our control.
  • If your package is significantly delayed, please contact us and we will assist in contacting the carrier.

If your order arrives damaged, please notify us within 48 hours of delivery with clear photos.


8. Failed Delivery & Returned Packages

If a package is returned due to failed delivery, refusal, or incorrect address:

  • The customer may be responsible for additional shipping costs
  • Refunds (if applicable) will exclude original shipping fees

9. Force Majeure

Elegant-Bags shall not be liable for shipping delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, customs delays, or transportation disruptions.


10. Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 Email: liuzhongchen18@outlook.com

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